7 Habits of Highly Successful Sales Leaders
“Great leadership is about human experiences. It’s not a formula or a program, it is a human activity that comes from the heart and considers the hearts of others. It is an attitude, not a routine.”
Ⅰ Have the Desire to Know the Real Story of Others even though we are all unique individuals, we certainly have “one” thing in common; we all have a story to tell. ‘Knowing the real story of others’, gives us many advantages and can enrich us in many ways.
- It encourages our natural curiosity.
- It gives us the opportunity to experience an intimate connection with each person.
- It forces us to listen more and talk less.
- It’s a great way different voices could be heard.
- It give us the opportunity to recognizing the perspective of the important messages that others offer.
The desire to ‘know the real story of others’ is a valuable trait. You don’t have to agree with someone’s point of view, but you can teach yourself to approach things in an unbiased manner, to judge with a clean slate. It’s called being Open – Minded.
Ⅱ Never Take Anything for Granted basing your efforts on reality instead of assumptions helps you turn a potential problem into a positive situation.
This applies in particular to all of our relationships. Not everyone is the same, and not everyone will connect with us the way that we think that they maybe should. Versatility of people also provides a variety of opinions, and opinions are just as quickly formed as misunderstandings. Most misunderstandings often arise due to lack of information. Due to a lack of information, opinions are therefore often formed based on assumption. We probably all know from our own experience that making assumptions do more harm than good. So we all benefit from not doing this.
Ⅲ They do Not Judge karma is the universal principle of cause and effect. All our actions, both good and bad, always come back to us in the future, helping us learn from life’s lessons and thus helping us become better people. Our starting point should be to focus on believing each other. If you do not have the intention to hurt others on purpose, why should others?
“Instead of condemning people, try to understand them, try to figure out why they do what they do. That’s a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness.”
Highly Successful Sales Leaders know how to communicate, when to speak and when to listen. They never, ever, reach out to people in public, they communicate wisely in person, one on one, because they know from experience, how quickly negative thoughts are fed by people. They know how easy it is to judge someone, and stabbing a knife in the back, simply because it can. The real story and the person behind that story doesn’t matter at all. It’s all about encouraging and spreading negative attention, where ultimately no one is getting better.
Instead of that, their methods consist of doing research, asking questions, and communicating again and again until the core is understood, focused on a positive outcome, built on trust, honesty and a fair solution for all parties. They bring a mindset of curiosity rather than judgment.
“Empathy can be our most effective way to make a true connection and accept people for who they are.”
Ⅳ Forgive and Forget the truth is that there are always two sides to every story. You may feel like the only victim, but it’s possible you’ve hurt the other person as well. Just think of the times when you’ve hurt people and really, really regretted your actions. Think about how badly you wanted to be forgiven. Don’t you think there’s a chance that the person is feeling even worse than you are?
“True forgiveness is when you can say, “Thank you for that experience.” Oprah Winfrey~
Highly Successful Sales Leaders have no remorse, they bury the hatchet, let go and move on because they know from experience how to deal with this:
- By changing your perspective, you can let go of resentment.
- By taking a step back to look at your life, you gain a better perspective of reality.
- By truly processing what happened, you can accept that there’s a lesson to be learned.
- By trying to see the situation from the other person’s perspective, you can try to imagine why the person did what he or she did. A good first step is to reach out in person, to clarify the whole situation.
- By openly communicating with the person who wronged you, you both can release all kinds of feelings, such as frustration or misunderstanding. But you will often find ways to move on together, or perhaps separately.
“In the end, no matter how big or small your mistakes were, everyone deserves a second chance.”
Ⅴ Say Sorry and Accept Apologies is certainly not one of the inexpensive assignments, but when we can acknowledge the hurtful consequence of our words and actions towards other people without evasion or defensiveness, we are able to put the interests of others above our own, resulting in us being capable of accepting apologies.
Highly Successful Sales Leaders know how important and powerful apologizing can be. They know that nobody is perfect and that we all make mistakes. Making mistakes, big our small, is just a part of our journey in life and business. Without making mistakes it’s difficult to really learn. We need them to learn and grow. Accepting apologies will not happen overnight, it often needs a lot of time. Focus on your healing process and don’t be too hard on yourself. Let time do the rest… to open the way to forgiveness.
Ⅵ Learn from mistakes making mistakes reminds us of our humanity, and teaches us once again that making mistakes is inevitable, that it’s simply a part of our lives, day in and day out. The truth is, you always have a choice on how to handle things, you can choose to be discouraged by failure or you can choose to learn from it.
“Sometimes the actions you take are often more valuable than all the words can say.”
You can’t undo what you’ve done, but instead of this you can focus on what you can do. When in error — admit, apologize, move forward.
- Show your regrets
- Take action: immediately admit that you were wrong, apologize and reach out to the person to whom this may concern.
- Remove whatever needs removing and create opportunities aiming to solve the problem wherever necessary.
- Accept the lessons you’ve learned from your mistakes
- Clean up the mess and make a necessary new start.
Do everything necessary to right your wrongs, and let go. Know that you are punished enough and that it is now time to forgive yourself, take all the time you need to recover, and move on.
Ⅶ Are Human because they care for people and their relationships. They invest in people and make people feel good about themselves. They now how to win friends and influence people — as to Dale Carnegie~
Summary: Highly Successful Sales Leaders ‘stay true to their self.’ They have a remarkable essential skill called self-awareness. They have the knowledge and awareness of their own needs, traits, feelings and behaviors and are capable of acting on them. They are capable of understanding the human condition to a point where they can successfully change behaviors to increase productivity, which makes it possible for all of our relationships to grow and improve.
‘ Highly Successful Sales Leaders Lead with Heart and Mind because they know: It’s all about People With Passion for Sales ❣’© Published by Kitty Scheperman July 6, 2016 on LinkedIn Image Credit:Stock Photos Auteursrecht